At valleyfootankle.com, your privacy is our top priority. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your privacy, particularly in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
By visiting our website and using our services, you consent to the practices described in this policy. Please read this Privacy Policy carefully.
Information We Collect
We may collect the following types of information when you interact with our website and services:
- Personal Identification Information: Information you provide when scheduling appointments, completing forms, or requesting services, such as your name, email address, phone number, and address.
- Health-Related Information: As part of the care we provide, you may share details about your health condition, treatment history, or other medical information necessary for your care. This information is treated with strict confidentiality, in compliance with HIPAA regulations.
- Billing Information: If you make a payment for our services, we collect payment details, including credit card or insurance information, to process transactions securely.
- Technical Data: Non-personal information such as IP addresses, browser types, device information, and browsing activity on our website. This helps us improve our services and website functionality.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To deliver treatments, schedule appointments, and manage patient care.
- To Communicate: To send appointment reminders, follow-ups, and health tips related to your care.
- To Process Payments: To complete transactions for services provided.
- To Improve Our Services: To analyze trends and enhance the user experience on our website.
- Compliance: To comply with legal obligations, including HIPAA regulations, and protect your health information.
HIPAA Compliance
As a healthcare provider, Valley Foot & Ankle Specialty Providers (VFASP) is committed to complying with HIPAA and other applicable regulations.
- Protected Health Information (PHI): We collect and store PHI as part of your care. This may include your medical history, diagnosis, treatment plans, and other health-related details.
- Confidentiality: Your health information is kept strictly confidential and shared only with those directly involved in your care, as required by law.
- Security: We implement physical, technical, and administrative safeguards to protect your health information from unauthorized access, loss, or theft.
How We Protect Your Information
We take the following steps to maintain the security of your personal information:
- Encryption: We use secure encryption methods to protect sensitive data, including payment and health-related information.
- Access Controls: Only authorized personnel can access your health information, ensuring it is only used for your care.
- Data Retention: We retain personal and health information only as long as necessary to fulfill the purpose for which it was collected or as required by law.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following cases:
- Healthcare Providers: With other healthcare professionals involved in your care, such as doctors or specialists, as necessary for treatment.
- Third-Party Service Providers: With trusted service providers, such as payment processors, only to the extent necessary to perform their functions.
- Legal Compliance: When required by law, such as in response to subpoenas, court orders, or other legal obligations.
Your Rights
You have the following rights regarding your personal and health information:
- Access: Request access to your personal and health records.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal or regulatory requirements.
- Opt-Out: Opt out of marketing or promotional communications by contacting us directly.
To exercise your rights, please contact us at 559-436-4820.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your experience. Cookies are small files stored on your device to remember preferences or track website usage.
You can manage cookies through your browser settings. Disabling cookies may affect your website experience.
Third-Party Links
Our website may contain links to third-party websites not operated by us. VFASP is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Effective Date” will be updated. We recommend reviewing this policy regularly.
Contact Us
If you have questions about this Privacy Policy or our handling of your personal or health information, please contact us:
- Phone: 559-436-4820
- Address: 6145 N Thesta St, Fresno, CA 93710